Services

Phil's Computer Services

Computer Repair and Diagnostics

For fast, reliable diagnosis of your computer or device issues, I'm your BEST CHOICE for getting your device to run OPTIMALLY! I provide expert computer servicing & repairs and laptop servicing & repairs in Chepstow, Coleford and beyond. I provide a prompt diagnosis and complete most software and hardware repairs within 24 hours.

Full Diagnostics / Fault Finding - Initial diagnostic check and quotation for repair is £35. When the repair is undertaken, the £35 will be deducted from the repair fee.

Laptop Repair

I offer full-service repair for your laptop, covering servicing & repairs across Chepstow and Coleford. This includes repairs such as screen replacement, DC jack repair, and top/bottom case/chassis replacement. Most laptop hardware repairs are completed within 24 hours. I also address any secondary software configurations that may be causing your machine to run less than optimally.

Virus, Spyware, and Adware Removal

Adware and Spyware are not just nuisances; they can also put your computer and personal data at risk. My virus removal service ensures your system is fully cleaned and protected. When I clean an infection from your machine, I remove infected items from your registry, clear temporary files, use several industry-leading programs to eliminate hidden viruses, reset broken internet links and browsers, and much more to ensure the security and safety of your machine.

I follow a thorough quality checklist to ensure your machine is 100% infection-free when I return it to you. My turnaround time for this service is SAME DAY.

Data Recovery

Data is important. Your data might contain precious memories or hours of hard work, but either one is irreplaceable. My data recovery service is designed to give you the best possible chance of retrieving lost files. I will help you set up a backup solution that ensures you never have to worry about needing data recovery again.

If you have lost data due to a power outage, hardware failure, or accidental deletion, I will do everything possible to restore your data and help prevent future loss. Data recovery repair time varies; please call to discuss your specific situation.

Custom PC Builds

Custom PC builds tailored to suit your needs and budget. This often works out cheaper than buying an off-the-shelf computer and is built to your exact requirements. Full costing is agreed prior to work being completed. Once the parts have been ordered and delivered, your system will be built and ready for collection or drop-off across Chepstow, Coleford and the surrounding areas.

Network Support

When it comes to your network, whether it's home or business Wifi or slow speeds, I can check everything from start to finish. Broadband faults, disconnections and connectivity issues are fully investigated and repaired for both domestic and commercial customers, including small to medium-sized businesses.

Hardware and Peripheral Recycling

I accept various home and office, computer or electronics-related hardware for recycling. I take printers and computer peripherals, computers, monitors, phones, and much more. All recycling is free, and where possible, items are refurbished to help give back to the community.

Additional Services

Other services include:

  • - Mobile phone battery replacements
  • - Screen replacements on laptops, mobile phones and tablets
  • - Cloud support, such as Microsoft 365 and Google
  • - Printer support
  • - Game consoles, mobile phones and tablets
  • - Health checks and tune-ups
  • - Upgrades and hardware replacements
  • - Software installs
  • - PAT testing
  • - Home and business visits

Philip replaced the back of my iPhone. Service was quick, efficient, and price was competitive compared to the phone shops. Would definitely use him again, I have put other family members in touch with him. 5* service.

by Mary Jayne

Phil certainly delivered an amazing customer service, collected my desktop and delivered it back in under 24 hours. We went for Phil’s recommendation and I’m so glad we did, I now have bigger and faster computer. I would definitely recommend Phil for all your needs.

by Caroline Cantello

Phil, as a family we will never be able to thank you enough for your kindness and quick turnaround in fixing my uncles laptop. I have copied words from my Auntie's profile as follows:

In this often dark and scary world a single act of kindness can shine like a beacon. Our laptop went on the fritz last week and my niece found someone to fix it for us. He collected the laptop himself, removed the virus causing the problems and restored the laptop as new. On learning of Ian's illness he refused to take a penny in payment. Bless you Phil, your kindness will not be forgotten.

by Sian Fuller

Amazing, fast service. I couldn’t recommend more. He repaired my laptop within the same day that he took it in. I was so impressed and very thankful.

by Zuzanna Witoska

My PC had been running painfully slow, and I reached out to Phil for help. He quickly diagnosed the issue and kept me updated every step of the way with clear messages and even photos showing the progress. It’s rare to find someone so professional, transparent, and efficient. Thanks to Phil, my PC is now running perfectly. Highly recommend his services to anyone in need of computer repairs!

by Tyreese Brown

Having recently done a brilliant job, sorting out a software issue on my wife’s computer, I contacted Phil after the power to my 3 main backup drives was incorrectly turned off. All of them became corrupted and unreadable, which was a major problem for me, as they were large drives, holding many professional photographic projects.

His initial response was very positive about retrieving the data, which he proceeded to do, one drive at a time, keeping me updated at regular intervals throughout. Each one taking approximately 22 hours or more to complete. After the final one mechanically failed during the process, he advised and ordered the best replacement and was able to copy all the recovered files onto it.

He rescued irreplaceable work, and I am extremely grateful to him for his expertise and positive attitude toward the problem, along with his very reasonable fees. It is so reassuring to know that he is providing such a highly professional service in the area.

Many thanks, Phil.

by Vince Beaven

Fantastic service from Phil.

He's just saved the day with my teenager's laptop which we had been previously told by someone else was fried beyond economical repair and the data on it could not be retrieved.

Phil got it working better than new, sent progress updates throughout, then returned it to us with all data intact. And all in less than 24 hours.

Highly recommended